When the chips are really down, LITEF Customer Service can of course send out a team of experienced and capable technical specialists to provide on-site service support. This involves us supporting your technical staff and users during the installation, diagnostics in the area of operation and in the search for malfunctions in the general environment of the application. Of course, we also offer you updates and upgrades for your LITEF units. The implementation of customer-specific adaptations or extensions as well as training sessions directly on the units and systems you are using all round off our range of services.
Have you decided to use LITEF units and wish to receive training in how to use them, their operational capabilities and the technical details of our units? Or would you like to continue instructing your employees and customers in available innovations, in more efficient operation and with more in-depth questions? If so, then call for one of our training programmes that provides you with made-to-measure and continuously updated seminars and training sessions for entry-level through to specialist needs. We are always updating our training modules, they follow a consecutive structure and this enables us to help you train your employees from beginner through to equipment specialist.
If you wish, we can deliver our training courses within your company, directly on location, or here at LITEF on our own premises. Here, employees can use tutorial devices and the test environment provided to enjoy successful learning outcomes. When configuring these training programmes, we pay particular attention to the dialogue between trainer and participants. To this end, we restrict the number of participants on all courses. This means that knowledge can be imparted more intensively, hands-on experience with the equipment becomes a central component of training and all of your individual questions have the space and time required for discussion in each training session.